This notice explains how KSquare Africa (“KSquare”, “we”, “us”) processes information when you visit our corporate website or contact us. Reading a page is not consent to optional marketing. GHInvest account, trading and payment processing is covered separately by the GHInvest Privacy Policy.
Information we collect
- Information you give us — such as your name, email address and the contents of any message you send through our contact form or by email.
- Technical information — hosting and security services may process your IP address, browser or device information and request logs to deliver and protect the website. Third-party resources may receive technical information when your browser requests them.
How we use your information
- To respond to your enquiries and communicate with you.
- To operate, maintain, secure and improve our website and services.
- To comply with legal and regulatory obligations.
How we share information
We process enquiries to respond to your request, necessary technical data to operate and protect the site, and information required by law. Optional marketing requires a separate choice. Contact details are needed for a reply; you do not need to provide financial or identity-verification documents to browse this corporate website.
We do not sell your personal information. We may share it with trusted service providers who help us run our website and communications, and with authorities where required by law. Any providers are expected to protect your information and use it only for the purposes we specify.
Data retention
Hosting and communications providers may process data outside Ghana. Applicable provider contracts and security safeguards must address Act 843 obligations. Contact us for information about recipients and safeguards relevant to your enquiry.
We keep personal information only for as long as needed for the purposes described above, or as required by law, after which it is deleted or anonymised.
Security
We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may object to certain processing. To make a request, contact us using the details below.
Third-party links
Under Ghana’s Data Protection Act, 2012 (Act 843), you may also withdraw optional consent, stop direct marketing and complain to the Data Protection Commission. We may verify your identity before responding to a rights request. A registration or compliance claim is not made by this notice.
Our website may link to third-party sites and services (for example our social media pages). We are not responsible for their privacy practices; please review their policies.
Changes to this policy
We may update this policy from time to time. The “last updated” date above reflects the latest version.
Contact us
Questions about this policy or your information? Email communications@ksquareafrica.com, or write to us at 25 Independence Avenue, Accra, Ghana.